About Us

Mandi Mendez, CTA, DS

Travel is Mandi’s passion — personally and professionally. She has been working in the travel industry since 1991, stopping along the way to get a business degree from the University of Nevada, Reno in 2001. She loves to spend her free time traveling the world and experiencing other cultures. She has traveled extensively and feels it’s a large part of her job to be able to explain with in-person accounts of what to expect in foreign airports and cultures. She also enjoys reading, hiking and cooking, often in other countries.

Certifications

  • Certified Travel Agent, The Travel Institute

  • Luxury Travel Specialist

  • New Zealand Destination Specialist

  • Australia Destination Specialist

  • Fiji Destination Specialist

  • Tahiti Destination Specialist

  • Hawaii Destination Specialist

  • Switzerland Destination Specialist

  • Mexico Destination Specialist

  • Avanti Destinations Specialist

  • Disney Travel Specialist

  • Tauck Tours Specialist

  • Princess Cruises Academy Commodore

  • Oceania Cruises Specialist

  • Uniworld River Cruise Specialist

  • Avalon Waterways Specialist

  • Royal Caribbean Expert

  • Marriott Family of Brands Hotel Excellence Specialist

  • Outrigger Hospitality Specialist

  • Jumeirah Beacon

  • Sandals Specialist

  • Universal Resorts Specialist

  • Accor Hotels Ambassador

  • AMR Resorts Master Agent

  • Lufthansa Expert

  • Certificate, Unlimited Horizons School of Travel, Reno, 1991

Mandi Mendez snorkeling

Give us a call today to talk about what you have in mind and we’ll go above and beyond to help you achieve it!

John R.

"We have used Mandi for our travel agent exclusively since at least 2015. We have had two high dollar trips (Southern Africa and Peru), and they went flawlessly. Mandi’s technical skills are beyond reproach. Flights are well thought out, all connections are perfect and any assistance needed while abroad are immediately available. More importantly, her recommendations regarding tour companies, government and local rules and customs, and airline choice are always spot on. We can and do count on her expertise. She is engaged in our Hawaii trip next month! I wholeheartedly endorse her as your best choice for travel plans."

Alice S.

"When scheduling our last trip, Mandi made arrangements for my husband to have wheelchair assistance through all the airports. That really eased our stress while traveling. She went above and beyond to make our travel as easy as possible."

Stacey B.

"Mandi really gets to know her clients and truly understands their needs and wishes. She doesn't just book travel. She thinks things through and makes customized arrangements specific to her clients. She considers all of the variables and details. I've used her for over 27 years and she's never missed the mark!"

Steve

"Mandi is an extreme pleasure to work with and goes above and beyond to assure that your travel arrangements are the best! Mandi always has great ideas and comes up with sensible solutions in difficult situations — she is extremely knowledgeable. She is the best!"

Dwight M.

"It’s my pleasure to provide how positive my experience has been with Mandi. My life is based on travel. When you have 100% confidence in a person who is instrumental in your business, it’s imperative to recognize the importance of an exceptional job.Mandi, is so experienced that she recognizes when I’ve made a mistake with my request. I couldn’t imagine doing business with anyone else! Thank you BLTS."

Brent R.

"I have worked with Mrs. Mendez for over 7 years now, as a deployer/traveler and then as a Deployment Manager. This goes back to her days with another company. Throughout the years we have gained a mutual respect for each other and Mandi has understood our needs as we send people all over the world for business. She has always been there for us as a company and not only to the managers but directly to our deployers while they travel to austere locations across the globe. Having this security of travel to us and to our deployers has increased our trust in a not so trustworthy air industry. Mandi has and always takes care of our people and our company and treats us as if she was part of AEVEX. She has always made herself available to us 24/7. She has made it known that we can contact her day or night and any day and she will be there to assist us no matter what. When Mandi made the choice to open up her own business, BLTS, it was an unanimous decision to leave the other company and use BLTS solely for all of our travel CONUS and OCONUS. She is willing to go out of her way to assist us in saving money through using other airlines and has taken the time to understand and know the JTR (Joint Travel Management) so we are following all government travel regulations. Her timeliness when we request flights is very important to how we do business and Mandi has always gone above and beyond to make sure we receive our requests right away, and because she knows our company so well and has taken the time to do so, she catches mistakes that are made by the requesters and has saved mass confusion due to her knowledge of our business and each traveler. Her attention to detail has saved us more times than I can count. Mandi Mendez is BLTS and her reputation is stellar."