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"Mandi really gets to know her clients and truly understands their needs and wishes. She doesn't just book travel. She thinks things through and makes customized arrangements specific to her clients. She considers all of the variables and details. I've used her for over 27 years and she's never missed the mark!"
"It’s my pleasure to provide how positive my experience has been with Mandi. My life is based on travel. When you have 100% confidence in a person who is instrumental in your business, it’s imperative to recognize the importance of an exceptional job.Mandi, is so experienced that she recognizes when I’ve made a mistake with my request. I couldn’t imagine doing business with anyone else! Thank you BLTS."
"I have worked with Mrs. Mendez for over 7 years now, as a deployer/traveler and then as a Deployment Manager. This goes back to her days with another company. Throughout the years we have gained a mutual respect for each other and Mandi has understood our needs as we send people all over the world for business. She has always been there for us as a company and not only to the managers but directly to our deployers while they travel to austere locations across the globe. Having this security of travel to us and to our deployers has increased our trust in a not so trustworthy air industry. Mandi has and always takes care of our people and our company and treats us as if she was part of AEVEX. She has always made herself available to us 24/7. She has made it known that we can contact her day or night and any day and she will be there to assist us no matter what. When Mandi made the choice to open up her own business, BLTS, it was an unanimous decision to leave the other company and use BLTS solely for all of our travel CONUS and OCONUS. She is willing to go out of her way to assist us in saving money through using other airlines and has taken the time to understand and know the JTR (Joint Travel Management) so we are following all government travel regulations. Her timeliness when we request flights is very important to how we do business and Mandi has always gone above and beyond to make sure we receive our requests right away, and because she knows our company so well and has taken the time to do so, she catches mistakes that are made by the requesters and has saved mass confusion due to her knowledge of our business and each traveler. Her attention to detail has saved us more times than I can count. Mandi Mendez is BLTS and her reputation is stellar."
"Mandi Mendez and Business & Leisure Travel Solutions are tremendous assets in scheduling and adjusting travel. Mandi is quick to respond and provides detailed options for travel. She is also eager to understand the specifics of your trip, so she can tailor your trip to what you need. As someone who is in a quickly changing industry, Mandi’s help is paramount."
"Mandi of Business & Leisure Travel Solutions has been organizing and booking our travel for years and we love her service. She knows exactly what we prefer in accommodations, flight plans and always has great suggestions for entertainment at our destination. Over the years when airlines have canceled flights or there has been some other mishap, Mandi has been there for us. One call to Mandi and everything is fixed. We still make it to where we are going, hassle free. This past December when Southwest Air canceled a large percentage of their flights, throwing a family trip into chaos, Mandi found a way (in the early hours of the morning, I might add) to get my whole family from different parts of the country to our destination on other flights. That was amazing. She even knows when to tell us whether to pack our hiking boots or not."