Standard Booking Terms and Conditions
This Agreement, including these Standard Booking Terms and Conditions, governs your reservation for booking or reserving travel with us (“Trip”), the itinerary for the Trip (including without limitation any travel reservations, transportation arrangements, reservations, tickets, tours, excursions, rentals, accommodations, experiences or other offerings) and payment for the Trip.
“Business & Leisure Travel Solutions,” “us,” “we,” “our”, and “BLTS” means Business & Leisure Travel Solutions, LLC, a Nevada corporation with its principal place of business located in Reno, Nevada, USA. The term “you” refers to the client, booking a Trip through us, or otherwise using our services on your own behalf or on behalf of you and those in your group.
2. Acceptance of this Agreement
Business & Leisure Travel Solutions sells a variety of travel-related products or services from different suppliers and service providers, including but not limited to, airlines, tour operators, hotels, motels, resorts, excursions, guesthouses, car rental companies, and other transportation, travel or hospitality-related companies, suppliers and/or service providers (collectively, “Suppliers”). By booking your Trip with us, you are agreeing to be bound by the terms of this Agreement, as well as any additional terms and conditions of any Supplier applicable to your Trip (including any such bookings, reservations, refund and/or cancellation policies). You agree that any breach or violation of any such terms and conditions may result in (a) the cancellation, in whole or in part, of your Trip, including any reservation, booking, tour, travel, transportation, excursion, or other purchase, (b) your forfeiture of any monies paid for your Trip in whole or in part, (c) you being denied access to any travel-related product or service, and/or (d) our right to debit your account or otherwise to seek reimbursement for any direct or indirect costs or expenses Business & Leisure Travel Solutions incurs as a result of such breach of violation, in addition to any other remedies set forth herein.
You represent and warrant to us that (i) you are of legal age and competency to enter into this Agreement, (ii) you are legally authorized to act on behalf of those you represent and accept this Agreement on their behalf, individually and as a group, and (iii) the information supplied by you or members of your group are true and accurate. You are responsible for advising those you represent to review this Agreement and otherwise inform such other persons of all terms and conditions applicable to the Trip. You understand that you are financially responsible for the Trip, including any use of our services and those using your name or account.
For Leisure travel, a non-refundable prepayment deposit of $400 per person for land arrangements associated with the Trip is due at time of Trip booking, plus any additional non-refundable deposits required by Suppliers (collectively, the “Deposit”). Such Deposit, along with this executed Agreement are required in order to confirm the arrangements listed in your Trip quote.
If a selected itinerary component is unavailable for any reason at time of Deposit, Business & Leisure Travel Solutions will notify you as soon as possible to discuss a suitable alternative, if any. You acknowledge that Deposits and payments may vary based on passenger numbers and other variables and can be provided on a group-specific basis as requested. You further acknowledge that the Deposit does not include nor apply toward commercial airfare. The cost of airfare is additional to land arrangements and are subject to change until ticket reservations are finalized. The Deposit also does not include nor apply towards travel insurance.
For Leisure travel, full payment for the Trip shall be due 45 to 60 days prior to the date of departure. Any bookings, reservations, modifications or changes for a Trip made less than 60 days from the date of departure shall require full payment at the time of such booking, reservation, modification or change. The following forms of payment are acceptable: credit card (MasterCard, Visa, American Express, and Discover). Notwithstanding anything to the contrary herein, after partial or full payment, the terms and conditions of any contract with a Supplier may permit them to increase the cost of your reservation, itinerary item or arrangements. Therefore, you acknowledge that you may be charged additional sums by Business & Leisure Travel Solutions to account for increased fees charged by Suppliers, and we reserve the right to pass through to you any such increases in costs, including, but not limited to, rates of exchange, taxes, security fees, and the like, for confirmed arrangements which may be introduced by Suppliers or governing bodies. Business & Leisure Travel Solutions also reserves the right to correct all and any errors and omissions, both prior to and after your booking is confirmed. You acknowledge that Business & Leisure Travel Solutions is not liable for any cost increases imposed by Suppliers at any time before, during or after the Trip.
6. Airfare and Airline Reservations
You understand and acknowledge that airfare costs are subject to change until paid in full. Tickets are issued once the airfare is paid in full. Airline prices are quoted inclusive of all taxes and government fees. Flights must be flown in the sequence they appear on your ticket or eticket confirmation. If you do not plan to take a flight or flight segment as booked, or do not do so, please contact the airline as far in advance as possible to discuss your options. If you do not check in timely for a confirmed reservation, the airline may register you as a “no-show” which could result in additional charges, cancellation of your entire flight itinerary, or voiding of your ticket. In addition, you acknowledge that airfare may be nonrefundable, and your airline ticket constitutes a contract between you and the airline, even if purchased or reserved through Business & Leisure Travel Solutions. As such, you understand that any liability related to such airfare, airline reservations or itinerary rests with the airline, and not Business & Leisure Travel Solutions, and you will look exclusively to the applicable airline carrier(s) for any remedies or resolution related thereto.
Commercial airline tickets must be paid in full at the time of ticketing and are subject to airline reservation, change or cancellation policies. Airline cancellation charges are set forth on the respective carrier’s websites.
Baggage (also known as luggage) is at owner’s risk throughout the Trip. Airlines, aviation companies, private aircraft charters, helicopters, buses, vans, taxis, private transport services, water taxis, cruise lines, cars, rental agencies, and other modes of transportation may all have restrictions on baggage dimensions, weight, and number of pieces, and those policies are set by the individual companies, and may change without notice. It is your responsibility to comply with all baggage restrictions. With respect to major commercial air carriers, you should visit the relevant airline’s baggage allowance website for the most up to date information.
8. Contracts with Suppliers
Business & Leisure Travel Solutions serves as an intermediary between you and the Suppliers on the travel itinerary, regardless if arrangements are being made for land, air, or both, e.g., air carriage and ground transportation, hotel accommodations, meals, tours, cruises, etc. Business & Leisure Travel Solutions is not a co-vendor of such products or services. Each Supplier has its own terms and conditions that are applicable to your arrangements, in addition to the general terms and conditions set forth in this Agreement. The provision of services by the Suppliers may create a contract between you and the respective Suppliers. Business & Leisure Travel Solutions cannot and does not accept liability in relation to any or all acts by Suppliers. Your contract with the Suppliers may allow them to cancel or amend bookings. In the event a Supplier cancels or makes changes to your booking. Business & Leisure Travel Solutions does not accept any liability for any costs or expenses incurred as a result of any such cancellations or changes. Any such liability rests solely with such Suppliers, and you will look exclusively to the applicable Supplier for any remedies or resolutions of issues, changes, cancellations, claims or disagreements.
9. Minimum Booking
Our minimum booking amount for a Trip is Two Thousand Dollars ($2,000.00 USD). For Trip bookings less than Two Thousand Dollars ($2,000.00 USD), a minimum of a Five Hundred Dollar ($500.00 USD) non-refundable booking fee will apply.
Changes or modifications requested by you to your travel arrangements are permitted when possible and will be subject to our standard service fee of One Hundred Dollars ($100.00 USD) per change or modification. Such change fees are in addition to any Supplier fees or charges. All changes for land arrangements after Trip confirmation must be in writing and must include: changes to the dates of travel, passenger names, touring/itinerary, and hotels. In some instances, amendments or modifications cannot be guaranteed (i.e., changes to air tickets/reservations that are governed by separate airline-specific conditions). Please contact your original booking agent to inquire about changes and for details on how to request changes. Please note that all reservation changes or modifications are subject to availability and the terms and conditions of the products or services purchased. Also, please note that changes to name details are not allowed by many airlines and other Suppliers. While we will work to make such a change, if necessary, please bear in mind that most airlines and Suppliers treat a name change as a cancellation, to which standard conditions and charges would apply. Any additional increase in itinerary costs due to changes or modifications will be reflected accordingly on an updated invoice, which shall be your financial responsibility, exclusively.
11. Cancellations and Cancellation Policy
If you or any member of your traveling group needs to cancel the booking for any reason, the cancellation(s) must be provided to Business & Leisure Travel Solutions in writing. All such cancellation notices must be emailed to your travel consultant and/or employee who is assigned to your trip. Cancellations for all or any part of your Trip will not be effective until received in writing. Travel insurance premiums and Trip amendment charges are one hundred percent (100%) non-refundable. As set forth above, Deposits are one hundred percent (100%) non-refundable. Cancellation more than sixty (60) days prior to the date of departure shall result in the loss of Deposit and any fees levied by the Suppliers. Cancellation between sixty (60) and thirty (30) days prior to the date of departure shall result in the loss of fifty percent (50%) of the Trip cost, the Deposit and any fees levied by the Suppliers. Cancellation twenty-nine (29) days or fewer prior to the date of departure, a no-show, or early return from the trip shall result in the loss of one hundred percent (100%) of the Trip cost, the Deposit and any fees levied by the Suppliers. Your decision not to participate on the Trip due to U.S. State Department, U.S. Centers for Disease Control (CDC), or other governmental or health authority, advisories, warnings or travel restrictions, fear of travel, or for any other reason will be deemed a cancellation.
All applicable refunds, if any, will be paid after Business & Leisure Travel Solutions has received the funds back from the Supplier(s) and after any applicable cancellation and administrative charges have been applied, and will generally be credited or reimbursed within eight (8) weeks of your originally scheduled return date. Business & Leisure Travel Solutions is not responsible for any Supplier’s failure to pay a refund. Refund applications will also incur a minimum administrative fee of One Hundred ($100.00 USD) per refund. Notwithstanding the foregoing, you acknowledge that some refunds may take longer to process. We will return all unused air tickets to the respective airlines for a refund, where possible. No refunds will be offered for vouchers, or tickets that cannot be returned to us. You are solely responsible for contacting any travel insurance provider to determine if costs incurred by your due to your cancellation are covered under the terms of your travel insurance policy.
12. Cancellations and Postponements by Suppliers
Business & Leisure Travel Solutions reserves the right to change the itinerary, the Suppliers, tour operators, accommodations such as hotels, resorts, lodges, guesthouses, etc. utilized or any Trip at any time and for any reason, with or without notice, and Business & Leisure Travel Solutions shall not be liable for any loss of any kind as a result of any such changes. Business & Leisure Travel Solutions may cancel or postpone a Trip (or an option) under certain circumstances, of which we would advise in writing prior to cancellation. Further, you acknowledge and agree that seasonal changes (for example, low versus high season) may result in higher prices. In any event, for cancellations (or postponements) based upon acts of God or force majeure, acts or orders of government, epidemics, pandemics or the threat thereof, terrorism or the threat thereof, strikes or labor disturbances, demonstrations, riots or civil unrest, criminal activity, supplier default or insolvency, or other similar circumstances, our sole obligation is to issue credits in the amount of moneys paid to Business & Leisure Travel Solutions but only to the extent its Suppliers are crediting Business & Leisure Travel Solutions with those monies paid by Business & Leisure Travel Solutions to them. Under no circumstances is Business & Leisure Travel Solutions obligated to refund the cost of any purchased travel insurance. Business & Leisure Travel Solutions is not responsible for fees assessed by air carriers resulting from operational and/or itinerary changes.
13. Price Fluctuations and VAT
You acknowledge and agree that destination countries increase their VAT (taxes) from time to time, and some Suppliers may impose energy surcharges or other price increases. In addition, prices are also subject to increase due to currency fluctuations. Any such increases will be applied to your total due at the time of final payment.
14. Other Taxes and Fees
Some governments charge departure taxes and/or fees, and you acknowledge that these fees are the responsibility of each passenger traveling to the designated country and are not included in the Trip price unless otherwise stated. Furthermore, the Trip price does not include prices, fees, costs or charges related to: taxes; passport, visas and associated fees; personal expenses such as laundry, telephone calls and Internet access; accident/sickness, trip cancellation, and baggage insurance; gratuities to Suppliers (including accommodations and transportation Suppliers); optional tours or excursions; baggage charges; local departure air/airport taxes; airfare and associated local taxes, airport facility and security taxes and federal inspection fees; transfers and baggage handling to/from airport/hotel/ship on day(s) of arrival and/or departure; any overnight on land due to flight schedule(s); meals, alcoholic or other beverages and all other services not specifically mentioned as included in the Trip.
15. Physical Accessibility
All Trips require a level physical independence and mobility. Any physical, mental, mobility, or health condition that may require special medical attention or physical assistance (for example, the need for a wheelchair) must be reported in writing when you make your reservation. Travelers must be able to embark or disembark vans or motor coaches alone or with minimal assistance from your traveling companion and climb stairs and step over raised thresholds without assistance. Travelers requiring assistance must travel with a companion who will be responsible for handling equipment.
16. Travel Insurance
In the event that you must cancel your Trip, travel insurance may be the only source of reimbursement. Business & Leisure Travel Solutions offers insurance policy through third-party insurance companies. You are NOT required to use or purchase the travel insurance quoted by us. There are frequently other travel insurance providers available with similar services. You are free to shop around to determine that you are receiving the best services and the best rate and coverage for such services. You acknowledge that travel insurance is a mandatory element of some travel arrangements to certain locations around the world. In addition, medical evacuation coverage may be required as a condition of Trip booking.
17. Travel Documents
Travel documents will be emailed to you approximately ten (10) days before your departure date. Travel documents will not be released until full payment for the Trip has been received and all relevant forms have been signed and returned to us. You are responsible for reviewing all documentation, including but not limited to, invoices, itineraries, tickets, reservations, bookings, accommodations, transportation, transfers, etc., which shall be provided to you. It is your responsibility to ensure that all of the details on your travel documents are correct. You expressly agree and acknowledge that you shall advise Business & Leisure Travel Solutions in writing, of any discrepancies in the travel documents within five (5) days of receipt of same. Business & Leisure Travel Solutions does not accept any responsibility for any discrepancies or errors if Business & Leisure Travel Solutions is not notified of same, in writing, within five (5) days of your receipt of the travel documents. Your travel documents are valuable and should be safeguarded. It is not always possible to replace travel documents in the case of loss, theft, damage, etc. If possible, Business & Leisure Travel Solutions will use commercially reasonable efforts to assist you in replacing travel documents, vouchers, or air tickets, but assume no liability or expense for any loss, theft, damage, or the inability to replace any such travel documents.
18. Unused Vouchers/Air Tickets
You acknowledge and agree that if your travel package is only used in part, any portion of your package that is not used is non-refundable.
19. Confirmation of Airline Itinerary
It is the responsibility of each traveler to contact the appropriate airline(s) at least twenty-four (24) hours prior to departure to confirm all flights in your travel itinerary. Business & Leisure Travel Solutions has no control over airline schedule changes and/or cancellations, and accepts no liability whatsoever for any loss, damage, cost, expense, inconvenience or claim which may arise as a result of such changes or cancellations. Business & Leisure Travel Solutions will make every effort to advise you of schedule changes or cancellations prior to departure; however, we accept no liability for any changes and/or cancellations, or any alleged failure to notify you of such changes.
If necessary, Business & Leisure Travel Solutions reserves the right to alter, at any time, ground services. If possible, Business & Leisure Travel Solutions will attempt to consult with you directly to substitute comparable ground service arrangements.
Prior to booking international travel, Business & Leisure Travel Solutions recommends that you review any U.S. Government’s prohibitions, warnings, and advisories applicable to your destinations. By offering travel to any particular destination, Business & Leisure Travel Solutions does not represent that travel to such destination is permitted, advisable, safe or without risk.
22. Passport, Visa, and Immigration Requirements
International travel requires a passport valid 6 months beyond your intended return travel date. In most cases, you will also need to have multiple consecutive blank visa pages within your passport (the number varies depending on the destination(s)). If one parent or guardian plans to bring a minor child without the other parent or parents, some countries and airlines have strict documentation and permission requirements. Birth certificates may be required for children under 18. Some destinations require visas, completed health declaration forms, and additional requirements in addition to but not limited to proof of vaccination(s) for all travelers. Certain countries require issuance of a visa prior to entering their country. Business & Leisure Travel Solutions can advise you of the entry requirements for the destinations that you are visiting, however it is your sole responsibility to check with the respective consular offices for all entry requirements. It is your responsibility to fulfill the passport, visa, and other immigration and entry requirements applicable to your itinerary. If you have a criminal record, you must contact a consular office or embassy to obtain complete details of entry requirements. Business & Leisure Travel Solutions does not accept any responsibility in the case of you being unable to travel or enter a country due to not complying with any such requirements or entry restrictions.
23. Travel Advice and Vaccinations
U.S. Citizens should refer to the travel advice posted by the U.S. Department of State at travel.state.gov for all the countries you intend to visit. Certain vaccinations and/or health screenings and/or tests may be required for destinations you are intending to visit. It is your responsibility to ensure that you have arranged all necessary vaccinations for your itinerary within the appropriate timeframes in advance of your travels.
24. Special Requests
Business & Leisure Travel Solutions shall reasonably attempt to assist you with your individual, special requests; however, we cannot guarantee that such special requests will be granted. Business & Leisure Travel Solutions asks that all such requests be made in writing at the time of making the original Trip booking. Please include requests for frequent flyer updates to bookings, non-smoking rooms, special dining/dietary requirements, and any special accessibility requirements. Although we can pre-assign seats with airlines in selected circumstances, such seat requests are not guaranteed and are subject to change at airport check in, solely at the discretion of the airline and often without prior notification. Business & Leisure Travel Solutions accepts no liability for any special requests that are not granted.
25. Hazardous Materials Disclosure
Federal law prohibits carrying hazardous materials aboard an aircraft in your luggage or on your person. A violation can result in imprisonment and penalties (49 U.S.C. 5124). Hazardous materials include, but are not limited to, explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials (e.g., paint, lighter fluid, fireworks, tear gases, oxygen bottles, radiopharmaceuticals, and the like There are special exceptions for small quantities of medicinal and toiletry articles carried in your luggage and certain smoking materials carried on your person. For further information and the most up to date list of prohibited items, please review the information for both approved and prohibited items found on TSA’s site at tsa.gov. You are also responsible for determining any such prohibited items specific to your Trip destinations.
26. Force Majeure
Business & Leisure Travel Solutions will not be liable or responsible for any failure or delay in fulfilling or performing any of its obligations when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including, without limitation: (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest or disorder; (d) government order, mandate, advisories, regulation or law; (e) actions, embargoes, quarantines, or blockades; (f) action by any governmental authority; (g) national or regional emergency; (h) disease or medical epidemics, pandemics, or outbreaks; and/or (i) strikes, labor stoppages, disputes or slowdowns, or other industrial disturbances.
You agree to indemnify, defend, and hold harmless Business & Leisure Travel Solutions, our predecessors, successors, assigns, agents, employees, attorneys, officers, directors, shareholders, contractors, and affiliates, as well as all other persons or entities acting on behalf of Business & Leisure Travel Solutions, and our Suppliers, from and against all liabilities, losses, damages, demands, claims, fines, taxes, penalties, interest, costs and expenses, including without limitation reasonable fees and disbursements of counsel, suffered or incurred by us, whether or not involving a third-party claim, arising, directly or indirectly, from or in connection with: (a) your breach of this Agreement; (b) your violation of any law; (c) your violation of any rights of any third party; and, (d) your use of our website.
28. Warranties, Disclaimers, and Limitation of Liability
The information, products, and services provided by us or our Suppliers or published on our website may include inaccuracies, errors or dated information, including, but not limited to, pricing errors. Business & Leisure Travel Solutions does not guarantee the accuracy of any such marketing materials, and disclaim all liability for, errors, omissions, or other inaccuracies relating to such information that appears on our website. Business & Leisure Travel Solutions expressly reserves the right to correct any pricing errors and on pending Trip reservations and/or arrangements made under an incorrect price.
Any ratings for Suppliers are intended only as general guidelines, and Business & Leisure Travel Solutions does not guarantee the accuracy of the ratings. Business & Leisure Travel Solutions makes no guarantees about the availability of specific products and services. Business & Leisure Travel Solutions makes no representations about the suitability of the information, products, and services provided by us or contained on our website for any purpose. The inclusion or offering of any Supplier, products, or services by us does not constitute our endorsement or recommendation of such Supplier, product or service.
All such information, products, and services are provided “as is” without warranty of any kind. Business & Leisure Travel Solutions disclaims all warranties that our website, our servers, or any email sent from us or our Suppliers are free of viruses or other harmful components. Business & Leisure Travel Solutions hereby disclaims all warranties and conditions with regard to this information, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement. Warranty disclaimers may vary from state to state.
The airline carriers, hotels, and other Suppliers providing travel or other services on this website are independent contractors and not agents or employees of Business & Leisure Travel Solutions. We are not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any such Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Business & Leisure Travel Solutions has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond our control, and Business & Leisure Travel Solutions has no responsibility for any additional expense, omissions, delays, re-routing, or acts of any government or authority.
In no event shall Business & Leisure Travel Solutions be liable for specific performance or any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your Tip or your access to, display of, or use of this website or our services or with the delay or inability to access, display, or use our website whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.
If, despite the limitation above, Business & Leisure Travel Solutions is found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then our liability will in no event exceed, in the aggregate, the lesser of (a) the service fees you paid to us in connection with such transaction(s) and/or Trip, or (b) one-hundred US dollars ($100.00 USD).
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed its essential purpose.
29. Responsibility and Assumption of Risk
Business & Leisure Travel Solutions, its employees, shareholders, subsidiaries, affiliates, officers, directors, successors, and assigns, do not own or operate any entity which provides goods or services for your Trip including, for example, lodging facilities, airline, accommodation, excursion, vessel, or other transportation companies, safari, tour or guide services, local ground or safari operators, providers or organizers of optional excursions, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Business & Leisure Travel Solutions is not liable for any injury, claim, loss or any negligent or willful act, failure to act, financial failure or other defaults of any such person, entity, supplier or any other third party.
In addition and without limitation, Business & Leisure Travel Solutions is not responsible for any injury, financial or other loss, death, inconvenience, delay, or damage to person or property in connection with the provision of any goods or services whether resulting from, but not limited to, acts of God or force majeure, acts or orders of government, acts of war or civil unrest, insurrection or revolt, bites from or attacks by wild or domestic animals, insects or pests, strikes or other labor activities, criminal or terrorist activities of any kind or the threat thereof, sickness, illness, epidemics or the threat thereof, the lack of availability of or access to medical attention or the quality thereof, overbooking or downgrading of accommodations, mechanical or other failure of airplanes, vessels or other means of transportation, or for any failure of any transportation mechanism to arrive or depart timely or safely. Further, you release Business & Leisure Travel Solutions from its own negligence and assume all risk thereof.
Business & Leisure Travel Solutions has no special or unique knowledge regarding the financial condition of the Suppliers of services, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For useful information regarding your destination, Business & Leisure Travel Solutions strongly recommends reviewing the destination-specific information at www.travel.state.gov, and the Centers for Disease Control at www.cdc.gov/travel as well as other applicable governmental websites maintained by the governmental authorities at your destination.
You acknowledge and agree that specific room assignments are within the sole discretion of the lodge, resort, hotel, guesthouse, etc. If due to weather, flight schedules or other uncontrollable factors, you are required to spend an additional night(s) at a destination, you will be responsible for your own hotel, transfers, meals, and associated costs.
Business & Leisure Travel Solutions reserves the right to decline to accept or service you or any member of your traveling group or remove from a Trip, without refund, any person Business & Leisure Travel Solutions judges to be incapable of safely meeting the rigors and requirements of participating in the activities, or who is abusive or harassing to other guests, employees, Suppliers, guides, leaders or third parties, or who Business & Leisure Travel Solutions determines to detract from the safety or enjoyment of the Trip by others.
30. Intellectual Property Rights
Unless otherwise set forth herein, the software required for our services or available at or used by on our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by, permitted to use by, or licensed to Business & Leisure Travel Solutions or its Suppliers (as applicable).
Business & Leisure Travel Solutions exclusively retains all rights, title, and interest in and to all intellectual property rights, including, but not limited to, the look and feel of our website on which the service is made available, and you are not authorized or licensed to copy, display, scrape, link to, publish, market, integrate, utilize, combine, or otherwise use the content or our brand without our express written permission. To the extent that you would use or combine our content or would otherwise own any intellectual property rights on the website or any content or guest reviews, you hereby assign, transfer, and set over all such intellectual property rights to Business & Leisure Travel Solutions. Any unlawful use or any of the aforementioned actions or behavior will constitute a material infringement of our intellectual property rights, including, but not limited to, copyright and database right.
31. Binding Arbitration; Governing Law
Any dispute concerning, relating or referring to this Agreement, any marketing materials, advertisements, brochures or any other literature or information concerning the Trip, or any Trip itinerary items or events, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. Sections 1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). The arbitration shall be governed by substantive (but not procedural) Nevada law and will take place in Reno, Nevada without regard to any conflicts of law. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this Agreement, including but not limited to any claim that all or any part of this Agreement is void or voidable. By agreeing to this Agreement, you understand that you are waiving the right to a trial by jury. Any arbitration commenced against Business & Leisure Travel Solutions, LLC must be on behalf of only the signatory to this Agreement and his or her immediate family members who traveled with signatory, such as a spouse or child. Under no circumstances can you be part of a class or other joint action.
This Agreement is intended to be a binding agreement between you and Business & Leisure Travel Solutions. In the event a court of competent jurisdiction finds any term or provision of this Agreement is unlawful or unenforceable, then it is your intent that such court apply a rule of reasonableness and modify the provision in question so that it will remain in effect to the greatest extent permitted by law. In the event a court finds such a procedure to be inappropriate, then the provision held unlawful or unenforceable shall be excised from this Agreement and the remaining provisions of this Agreement will remain in full force and effect.
33. Modification and No Waiver
This Agreement may not be modified or amended except by a writing signed by you and an officer of Business & Leisure Travel Solutions, LLC. The failure of Business & Leisure Travel Solutions, LLC to enforce any right under any provision of this Agreement, in one or more instances, shall not act as a waiver of Business & Leisure Travel Solution’s right to enforce any provision of this Agreement.
Unless otherwise stated herein, any notice given to Business & Leisure Travel Solutions pursuant to this Agreement shall be in writing and shall be given to Business & Leisure Travel Solutions by email to firstname.lastname@example.org or overnight delivery to the following address: 3531 Barrymore Dr, Reno NV 89512. Any such notice shall be deemed to have been given upon receipt by Business & Leisure Travel Solutions.